This guarantee shall only be valid if installation and maintenance have been duly conducted
in accordance with the operating instructions and generally accepted engineering practices (e.g. by a master craftsman or authorized specialist), the operating instructions have been complied with and
the Hansgrohe products have been used in line with the technical and maintenance instructions provided
This shall include but not be limited to the inlet water pipes being duly flushed, especially prior to
the product’s installation or following construction measures in accordance with the valid standards,
installations complying with the appended diagrams and checks being conducted on the compliance of the
working pressure in the water mains with technical specifications.
Installation, usage and maintenance instructions are provided with all products and can be found at www.hansgrohe-usa.com.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper maintenance, misuse, abuse, negligence, accident or alteration; (2) the use of abrasive or caustic cleaning agents or “no-rinse” cleaning products, or the use of the product in any manner contrary to the product instructions; or (3) conditions in the home such as excessive water pressure or corrosion.
C. Labor and other expenses for disconnection, deinstallation, or return of the product for warranty service
(including but not limited to proper packaging and shipping costs), or for installation or reinstallation of the product.
D. Accessories, connected materials and products, or related products not manufactured by Hansgrohe.
E. Any Hansgrohe or Axor product sold for display purposes.
F. Rubbed Bronze finish is subject to a 3-year limited warranty. Chrome and all PVD finishes are covered by the limited lifetime warranty.
G. Hansgrohe Water Filtration System is subject to a 1-year limited warranty. Warranty does not include replacement filters.